Lianyue is an out-of-network private pay practice. We do not bill insurance directly. If you have a PPO plan, you may be eligible for out-of-network reimbursement. We are happy to provide a superbill upon request. We also partner with Thrizer, which may allow eligible clients to pay only their estimated co-insurance upfront rather than the full session fee. We recommend contacting your insurance provider to understand your out-of-network benefits before your first session.

Session fees vary by clinician, shaped by their training, licensure, and clinical depth. A limited number of reduced-fee spots are held for those who need them. Ask us during your consultation call.

In accordance with the No Surprises Act, you have the right to receive a Good Faith Estimate of expected costs before beginning services. We will provide this automatically before your first session.

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give their patients or clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.  

If you have a PPO or out-of-network plan, you may be eligible for insurance reimbursement. We are happy to provide a superbill upon request so you can submit it directly to your insurance provider. Many clients with PPO plans are reimbursed 60–80% of session costs.

We also partner with Thrizer, a platform that simplifies the out-of-network reimbursement process. Rather than paying the full session fee and waiting for reimbursement, eligible clients may only pay their estimated co-insurance upfront, and Thrizer handles the rest directly with your insurance. We recommend contacting your insurance provider before your first session to understand your out-of-network benefits, and we are happy to help you figure out whether Thrizer is a good fit for your plan.

 Lianyue currently offers online sessions only, available to clients located in New York and New Jersey.

There is no single answer, because healing is not linear and everyone's journey looks different. Some people come for a focused period of work around a specific challenge. Others stay longer as they go deeper. We check in regularly and collaborate with you to make sure the work still feels meaningful and aligned with where you are.

Lianyue is currently accepting a limited number of new clients. If we are at capacity when you reach out, we will let you know and keep your inquiry on file so we can follow up as soon as a spot becomes available.

We ask for at least 48 hours' notice if you need to cancel or reschedule a session. Late cancellations and no-shows will be charged the full session fee. A no-show is counted if a client does not arrive within 15 minutes of the session start time. We understand that life happens. Please reach out as soon as possible if something comes up, and we will do our best to work with you.

Payment is due at the time of service and is processed securely through Jane, our client portal.

That's exactly what the connection call is for. You don't have to be certain. You just have to be curious. There is no pressure, no commitment, and no wrong reason to reach out.

You don't have to be in crisis to deserve support. If something feels off, heavy, or hard to carry alone, that’s enough. You're welcome as you are here.

 Fit is everything in therapy, and we take it seriously. Every inquiry is personally reviewed to make sure we can genuinely serve you. If we aren't the right fit, we will do our best to help you find someone who is.

 Yes. Lianyue works with individuals, couples, children, adolescents, and families. We bring the same integrative, trauma-informed, culturally responsive approach to every stage of life.

Yes. A limited number of reduced-fee spots are available. No explanation required, just let us know during your connection call and we will do our best to accommodate you.